FAQs

To register, please navigate to My Account > Sign Up > Complete the registration process. Upon successful registration, a confirmation email will be sent to your registered email address. Please verify your membership through the email link to complete your BSF membership enrollment.

To reset your password, please proceed to My Account > Login > Forgot Password. A new password verification will be sent to your registered email address. Comprehensive step-by-step guidance is available at Password Change (Password) - Click Here.

To change your password, please navigate to My Account > Change Password > Input your new password > Save. The system will process the password change for your account. Detailed guidance is available at  Password Change (Password) - Click Here.

BSF products can be located through the search box positioned at the top of the website, or by navigating through the product categories and brand collections displayed on the main page.

Select the desired product, then you can choose the product size from the options below the product.

Select the product you want to check the price for > Choose the desired size > Hover your mouse over the Regular Price button, and a price window will appear to display the product price.

Go to the shopping cart at the top of the website > Checkout > Select payment method. Once payment is completed, the system will display the complete order summary for the customer.

Customers can print the order receipt using the "Print Order" button that appears after payment completion. If you need clarification, you can view payment instructions at How to Use.

Yes, you can select favorite items by simply clicking the "star icon" located in front of the product.

Yes, you can compare products by going to the products page, clicking on All Products > clicking the checkbox in the top right corner > then a comparison bar will appear. Click on it to view the product comparison.

If customers order 501 pieces or more, they can contact us for additional discounts by going to Contact Us or clicking Contact Us, or adding our Line @boonsanfast.

The catalog is available for viewing on the main page of the BSF website.

Discounts will appear on the My Cart page, then customers can select the desired coupon by clicking "Use This Code"

Loyalty points can be used as cash where purchasing 100 baht worth of products earns 1 point, and 10 points can be redeemed for 1 baht in cash value.

Points can be applied in your shopping cart

Please click on Quotation and Quick Order located on the main page of the website, or access Quotation and Quick Order.

After receiving the quotation, the order status shows "In Progress," which means it is awaiting customer payment within 7 days.

The quotation status consists of the following statuses

• Order Approved : Approval of purchase orders from customers who have completed payment on the checkout page
• In Progress : Awaiting customer payment within 7 days
•  Expired : The quotation has exceeded the payment deadline
• Cancelled : The user has cancelled their own quotation

The order status consists of the following statuses

• Delivery Completed: When the product has been delivered to the customer or the customer has received the product
• Payment Successful: The user has successfully completed payment
• Awaiting Payment: Waiting for payment within 2 hours
• Order Expired: The user did not make payment as required and payment was unsuccessful

Once payment is completed, we will ship your order immediately. Our daily shipping cutoff is at 2:00 PM.

Go to My Account > Track Order Status > Enter your tracking number in the field and click Track Package

We are open Monday to Saturday, 8:00 AM - 5:00 PM. However, you can place orders through our website 24 hours a day.

We accept items for zinc plating with a minimum total weight of 100 kilograms.

BSF is pleased to provide services and consultation for custom manufacturing of screws, nuts, bolt heads, spring washers, threaded studs, and various types of fasteners. We work with a wide range of materials, allowing customers to specify their exact product requirements to ensure the finished parts are perfectly suited for their specialized applications.